1. Q: Do you have a catalogue? Can you send me the catalogue to have a check of all your products? A: Yes, can contact us on line or send an Email to get catalogue.
2. Q: I can't find the product on your catalogue, can you make this product for me? A: Our catalogue shows most of our products, but not all. Just let us know what product do you need, and how many do you want. If we do not have it, we can also design and make a new mould to produce it. For your reference, it takes approximately 4 weeks to make a copper mold.
3. Q: Can you provide a sample? Are these samples free? A: Yes, we provide 5-10 pcs connector free samples for test. But you have to pay for the shipping cost
4. Q: What about your delivery time? A: The stock goods delivery within 3 working days, customized goods delivery within 10 working days
5. Q: How to ship my order? A: For small package, send it by Express, such as DHL, FedEx, UPS, TNT, EMS. That's Door-to-Door service. For big packages, can send them by Air or by sea. We use standard export carton.
6. Q: What kind of payment do you accept? Can I pay RMB? A: We accept T/T(Wire transfer), Western Union and Paypal. Please be sure that we can receive the same amount of the Invoice. And you can pay money In MB. No problem.
7. Q: How about your company quality control? A: Strictly obey ISO9001, IQG, OQC, IPQC, QA occupy 10% of our Quality department, CCD test is gradually being used in our company
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